With 35 years management and leadership experience across manufacturing, retailing and the service industry, Brian has a strong track record of successfully delivering through building and retaining high-performance teams.

Brian has a passion for people management and cultural leadership. The provision of excellent Customer service has been a common thread throughout his career. He possesses excellent operational and commercial experience and a track record of leading and developing teams to support different business needs. During his career, he developed skills in people management, change management, finance management, HR management and project management in addition to developing strategy.

Brian has a Master’s Degree in Executive Leadership (MSc) from Ulster University and Boston College and has conducted research extensive into Culture and Values.

Dr. Claire Hayes qualified as a clinical psychologist in 1994. Her interest in working with Senior Executives began with research she carried out in 1988 in the Irish Management Institute on how to help people cope with stress. Her two Masters degrees and her PhD developed on this work, exploring further the areas of stress, coping and prevention. She continues to build on her combined 35 years’ training and experience as a consultant clinical psychologist, executive coach, lecturer, author and teacher to help individuals, groups and large organisations to understand the particular nature of their stressors and to apply evidence based psychological principles to help them cope with these.

Claire has a successful consultancy practice in helping people of all ages understand and manage a range of challenges including anxiety, bullying, chronic illness and/or depression. She was Clinical Director of Aware, Ireland’s national organisation to support people with depression and bipolar disorder from 2011 to 2017. She has developed a very clear and logical approach to helping people understand the basic principles of cognitive behavioural therapy (CBT), which has become known as ‘The Coping Triangle’ (©Hayes). She has written widely on how to help people cope with stress and has become a regular contributor to Irish national media including current affairs television and radio programmes and national press.

Claire's publications include:

• Hayes, C. (2017). Finding hope in the age of anxiety. Dublin: Gill.
• Hayes, C. (2016). The professional’s guide to understanding stress and depression. Dublin: Institute of Chartered Accountants. 
• Hayes, C. (2015). How to cope. The welcoming approach to life’s challenges. Dublin: Gill and Macmillan.
• Hayes, C. (2011). A cognitive behavioural approach to helping people cope. In T. Devonport (Ed.) ‘Coping: Applying theory to Practice’. UK: Taylor Francis.
• Hayes, C. (2006). Stress Relief for Teachers: The Coping Triangle, UK: Routledge.